What is Freedom of Information?

In the municipal sector, the Municipal Freedom of Information & Protection of Privacy Act (MFIPPA) presides over access to information and privacy. MFIPPA states that an individual has a right to access certain information kept by a municipality, and that a municipality must protect the personal and proprietary information in its custody.

MFIPPA contains mandatory and discretionary exemptions that a municipality may use to limit the disclosure of certain records, to ensure that privacy is protected. These exemptions only apply in specific instances, and will determine how much information is provided in response to a request made under MFIPPA.


Who can make a request?

Anyone may request information from the Municipality. The Municipality makes every effort to provide information without the need to make a formal request under MFIPPA. However, when an individual requests information about another person, or the information contains details regarding a third party, a formal request is necessary.


How do I make a request?

  1.  Please complete a Freedom of Information Request form and return it to the Clerk's department at the Municipal Office with a $5 application fee.
  2. The Municipality will respond within 30 days of the date of the request.
  3. If you are requesting records that contain third party information, the Municipality will notify the third party of the request within the 30-day time frame. The third party then has 20 days to inform the Municipality whether he/she agrees or disagrees with the disclosure of his/her information.
  4. If you are acting as an agent for someone else, please include a signed consent form with your request that states that the individual is authorizing you to act on his/her behalf, as well as a photocopy of a piece of his/her identification with a signature (such as a driver's license) for verification purposes.


Are there fees for making a request for information?

In processing a request for information under MFIPPA, the Municipality incurs certain costs. MFIPPA sets out the following fees municipalities may charge:

  • $5.00 application fee must be enclosed with your request
  • $7.50 per 15 minutes of search time (does not apply to requests for own personal information)
  • $7.50 per 15 minutes to prepare the records for disclosure (does not apply to requests for own personal information)
  • $0.20 per page for photocopies and/or computer printouts
  • $15.00 per 15 minutes, if necessary to develop a computer program to retrieve information
  • $10.00 for disks
  • Shipping costs



Under $25

If it costs less than $25 to process a request, the requester will not receive an estimate of fees. The requester will be notified of the fee amount in the decision letter. The municipality may not release the records until the fee has been paid.

$25 - $100

If it costs between $25 and $100 to process a request, the requester will be given an estimate of the fees required to be paid prior to the release of the records.

$100 and over

If it costs $100 or more to process a request, the requester will be given a fee estimate. The municipality may require that a deposit of 50% of the estimated fee be paid before the request will continue to be processed. The records will not be released until the full fee has been paid.

How do I appeal my request for information response or estimate?

If you are not satisfied with the Municipality's response to your request or fee estimate, you may make an appeal to the Information & Privacy Commission (IPC) within 30 days of receipt of the decision letter or fee estimate. Further information regarding appeals can be found on the IPC's website.