Finding Your Way Through Healthcare: Free Webinar Explores Services and Resources Available – November 19, 2026

Press Release – Bridging Generations – Age Friendly Pakenham

Have you ever wondered where to turn when you need healthcare information or support? With so many services, programs and online resources available, knowing where to begin can sometimes feel overwhelming.

On Thursday, November 19 at 2:30 p.m., Bridging Generations – Age Friendly Pakenham will present Navigating the Healthcare System, the third and final webinar in its free Taking Charge of Your Health series.

The webinar will feature Kevin Laviolette, Program Manager, Primary Care and Digital Health Transformation with the Lanark, Leeds & Grenville Ontario Health Team.

Kevin works collaboratively with healthcare providers and community partners to improve access to care, strengthen connections across the healthcare system and advance innovative approaches to healthcare delivery.

During this practical and informative session, Kevin will introduce participants to several resources that can help them find information, connect with services and better navigate the healthcare system.

Topics will include:

• 211 Ontario: Finding community, social and health services available in your area. Health811: Accessing health information and advice from qualified healthcare professionals.
• Hospital patient portals: Understanding online tools such as MyChart and My Health Record that provide access to personal hospital health information.
• Virtual care: Exploring options for connecting with healthcare providers without always needing to travel to an appointment.

The webinar will also include live demonstrations of selected online resources, helping participants become more familiar with how these tools work.

Join from home or in your community

Participants can join online from the comfort of home or attend a free community viewing at the Almonte or Pakenham branches of the Mississippi Mills Public Library or at Carebridge Community Support's Stan Mills Lounge.

No special technical skills are needed to participate at a community viewing location. Registration is free.

Visit the Bridging Generations website for registration information and community viewing details.

Recordings and resources from the first two webinars, Healthcare Advocacy 101: Understanding the Healthcare System and Becoming an Engaged Partner in Your Care, are also available on the website.

The Taking Charge of Your Health webinar series is presented by Bridging Generations – Age Friendly Pakenham in partnership with Lanark Community Alliance and the Lanark, Leeds & Grenville Ontario Health Team.